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Ticket No:
#00019018
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
0101200068480 (03 to 45) 0101210112070 (21 to 01 and 01 to 21) 0101190139390 (04 to 01 and 01 to 04) 0101210047839
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
find below. 0101200068480 (03 to 45) 0101200068480 03 To 45 6898 8554 8514 5916 8331 2722 2702 4571 1003 6524 0101210112070 (21 to 01 and 01 to 21) 0101210112070 01 To 21 1783 2917 4557 3393 9843 2327 9388 3078 5607 0066 0101190139390 (04 to 01 and 01 to 04) 0101190139390 04 To 01 5646 5571 8127 8205 0039 0712 7574 8739 1942 9729 0101190139390 01 To 04 5160 7991 8686 0599 7920 3249 8708 9707 8391 4278 0101210047839 0101210047839 01 To 45 6033 3508 6991 3499 4480 3262 2212 9441 1948 0470 0101210112070 21 To 01 7304 2083 4117 6416 1401 0122 5351 1613 0745 6133