JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00018970
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
0101170298786 0101210049686 (02 to 01 and 01 to 02) 0101210131484 (02 to 01 and 01 to 02) 0101215008935 (02 to 34)
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Find below. 0101170298786 0101170298786 01 To 33 3367 9226 5298 3530 6211 7282 1289 1287 9974 3102 0101210049686 (02 to 01 and 01 to 02) 0101210049686 01 To 02 7106 1112 8052 0161 3743 7141 4004 1233 7876 3551 0101210049686 02 To 01 4367 7282 8819 6324 8098 1130 2749 2528 0074 3012 0101210131484 (02 to 01 and 01 to 02) 0101210131484 01 To 02 0318 2240 6823 9372 7393 5025 3565 5443 5149 4402 0101210131484 02 To 01 5357 8480 6304 8862 0311 5489 3923 7921 0009 2720 0101215008935 (02 to 34) 0101215008935 02 To 34 2511 5826 5024 0331 8026 7105 8158 6531 5624 2334