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Ticket No:
#00018857
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
44000685527 44000493294 44000729010 44000600096 44000568749 44000617280 44000666766 44000685527 44000493294 44000729010 44000600096 44000568749 44000617280 44000666766 44000671691 44000703601 44000620789 44000666238 44000743136 0101210073546 44000322212 44000493393 44000668069 95300223567 44000571537 44000601458 54161044463 0101190006888
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
44000685527 2858 6048 1243 5887 7226 1725 1163 9460 4493 0105 44000493294 2509 2917 3213 3401 3499 6661 3486 8999 9128 2810 44000729010 2268 9142 6759 4429 1625 3812 1762 6008 3454 0363 44000600096 This meter is on 001 on our system, hence no KCT is required. However, kindly query the meter and let us know which tariff index it is on. 44000568749 1593 1444 2270 2134 4183 6639 1217 2243 8761 1444 44000617280 0398 7797 1162 2417 9827 4551 1000 6189 3333 9211 44000666766 5180 0928 7885 7940 5118 6909 4515 3185 3012 8939 44000685527 2858 6048 1243 5887 7226 1725 1163 9460 4493 0105 44000493294 2509 2917 3213 3401 3499 6661 3486 8999 9128 2810 44000729010 2268 9142 6759 4429 1625 3812 1762 6008 3454 0363 44000600096 This meter is on 001 on our system, hence no KCT is required. However, kindly query the meter and let us know which tariff index it is on. 44000568749 1593 1444 2270 2134 4183 6639 1217 2243 8761 1444 44000617280 0398 7797 1162 2417 9827 4551 1000 6189 3333 9211 44000666766 5180 0928 7885 7940 5118 6909 4515 3185 3012 8939 44000671691 6558 8513 5920 7389 5529 6818 6969 3156 2895 2883 44000703601 1131 1454 6628 9638 6092 6023 8407 0256 2223 3420 44000620789 3436 8148 6449 2455 0210 4288 9391 0289 7422 5882 44000666238 4335 5651 6322 2283 0821 5231 9755 4654 3993 9476 44000743136 4807 2010 0087 5736 7964 5488 3614 0554 2710 8431 0101210073546 1397 4292 4229 2782 3060 2074 2683 6633 7144 9467 44000322212 This meter is on 001 on our system, hence no KCT is required. However, kindly query the meter and let us know which tariff index it is on. 44000493393 5460 7721 4909 0579 8764 5963 0620 1992 1479 4725 44000668069 4421 7290 9684 7877 7280 4553 0539 6809 9271 9636 95300223567 This meter is on 001 on our system, hence no KCT is required. However, kindly query the meter and let us know which tariff index it is on. 44000571537 0617 0619 5660 8435 1604 7253 8700 9788 2229 6069 44000601458 2343 8752 2764 4185 4525 1918 4728 8010 8477 1564 54161044463 3072 7233 3477 8405 9992 1184 8218 8241 0225 2066 0101190006888 This meter is on 001 on our system, hence no KCT is required. However, kindly query the meter and let us know which tariff index it is on.