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Ticket No:
#00018847
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
0101190006888 0101150178198 0101210032187 0101170391284 44000672681 54161044463 44000645034 44000641304 44000641363 54161167538 44000742922 44000605558 54161139701
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Isah Abubakar
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Dear Auwal. Find below as requested. 0101190006888................is on TI 01 0101150178198 1587 5486 5073 8960 8779 5381 2597 7006 4257 4082 0101210032187 6791 7371 5889 3387 1616 6846 1308 9537 3073 7696 0101170391284 2865 7630 2027 1283 7556 5642 4592 9928 7235 8069 44000672681 5121 3464 6918 5940 3807 3825 9518 3671 7361 2969 54161044463 3072 7233 3477 8405 9992 1184 8218 8241 0225 2066 44000645034 7329 2838 7551 4937 3973 6838 3518 3702 2154 7604 44000641304...........not captured/invalid MSN 44000641363 4406 7514 0712 7427 3435 0910 9459 4323 0727 2243 54161167538 6413 9003 5880 1022 8314 3001 4821 1577 6053 6328 44000742922 6667 9361 4800 7437 8149 0488 3436 6263 5279 0561 44000605558 5292 9376 2193 1983 6333 4638 1742 7116 0480 5021 54161139701...........is on TI 01