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Ticket No:
#00018797
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
44000675536 44000675411 44000668705 44000495356 44000525103 44000567196 44000567238 44000567097 44000555878 44000525293 44300011275 44000675411 0101170197962
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Isah Abubakar
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Dear Auwal. Find below as requested. 44000675536 6875 2299 5774 9814 5488 1347 9733 4650 7290 0628 44000675411 2971 9818 0594 9806 1946 1509 9044 2979 8528 4963 44000668705 0656 9570 1205 3300 2244 6581 3495 5164 4885 4860 44000495356 5137 4861 9215 5509 9439 6225 6591 6431 3608 0966 44000525103 6561 2543 8250 8637 7789 1548 3927 2963 0198 9599 44000567196...........not captured/invalid MSN 44000567238 3454 6176 7831 6177 5280 6015 1829 7019 1416 3286 44000567097................is on TI 01 44000555878 4698 5716 3844 1351 2825 5727 7455 3922 8446 4307 44000525293 5948 3974 7609 8448 4143 5123 4151 9129 7390 1086 44300011275 5260 8656 9742 1240 1539 5256 2496 3305 3481 8578 44000675411 2971 9818 0594 9806 1946 1509 9044 2979 8528 4963 0101170197962............is on TI 01