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Ticket No:
#00018693
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear support, Please the above subject refers. 44000523512 44000523462 44000674331 44000672582 44000646354 44000640209 44000675510 44000679603 0101210070443 Regards.
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
find below, 44000523512 1187 1341 4779 0408 5463 5880 9375 5817 8291 3479 44000523462 1279 7248 3225 6322 5891 5448 8106 5739 0838 6350 44000674331 4183 2911 8784 1469 7047 0986 2083 1639 7128 6479 44000672582 3117 2542 4929 3585 4800 2597 4213 4811 2701 0708 44000646354 3683 9650 3547 0578 2686 3306 7424 8838 8537 9995 44000640209 5212 5853 1280 7656 6974 2058 9103 3723 4269 4683 44000675510 5769 7114 6512 0274 8663 5583 3308 4616 2758 5660 44000679603 1703 5457 5833 5398 7874 3178 4057 2564 9680 2154 0101210070443 This meter is a Single-phase residential (01) on our system no KCT requires, hence they may query the meter and send the tariff index on the meter. Regards.