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Ticket No:
#00018626
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Meter Numbers: 0101200005219 (21 to 01 and 01 to 21) 0101200081905 0101170399287 (04 to 34) 0101170299024 0101210045692 (45 to 01 to 01 to 45) 0101205019496 (02 to 12) 44000691582
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
find below. 0101200005219 (21 to 01 and 01 to 21) 0101200005219 01 To 21 3970 2191 7814 8703 8569 2245 9849 2905 8783 8048 0101200005219 21 To 01 5027 1892 9106 5625 8822 3800 6832 9445 0597 6429 0101200081905 0101200081905 01 To 21 6467 1519 6430 8131 8233 4571 3851 3709 3859 3387 0101170399287 (04 to 34) 0101170399287 04 To 34 3070 9886 9154 8070 8635 1320 6189 0080 8946 9343 0101170299024 0101170299024 01 To 21 6242 9422 8068 9519 2834 5539 3474 5290 9923 2455 0101210045692 (45 to 01 to 01 to 45) 0101210045692 01 To 45 7056 3491 4126 5919 5106 7364 5831 5301 4101 9737 0101210045692 45 To 01 2557 6007 0952 6610 2799 3938 1768 2095 6744 7202 0101205019496 (02 to 12) 0101205019496 02 To 12 0436 2410 9761 0038 3156 2121 5862 3884 6007 0068 44000691582 44000691582 01 To 45 4250 1572 6110 6445 4802 2037 8205 2465 7966 8739