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Ticket No:
#00018556
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
44300009527 1-33 n 33-1 44300002696 1-33 n 33-1 44300004742 1-3 0101200019467 4-1 95300223047 1-45 95300227915 44300007851 44000571115 1-21 n 21-1
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Muhammad Muhammad Usman
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
44300009527 1-33 n 33-1 1-33 6322 1633 4551 3203 9392 3382 3655 5350 3572 9205 33-1 2581 8356 4944 8659 4008 6328 8964 5461 1360 3306 44300002696 1-33 n 33-1 1-33 2009 7635 5507 3423 0646 5127 8734 4551 3830 8667 33-1 1203 6372 6353 1248 4562 3741 3344 7943 4443 5237 44300004742 1-3 5730 6603 4201 9764 1503 0032 4686 7198 0409 1595 0101200019467 4-1 2617 7183 9519 9694 2370 2595 4990 8004 0434 0419 95300223047 1-45 0273 4388 5918 6355 2760 0852 9381 6903 8957 5956 95300227915 Wrong meter number or not captured. 44300007851 1118 9289 2235 4417 7206 0294 1080 9347 1180 0500 44000571115 1-21 n 21-1 21-1 0302 5181 1215 2547 5442 1883 5436 9887 3830 6210 1-21 5689 5289 8679 4445 3982 4870 6127 5637 9632 1415