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Ticket No:
#00018397
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
0101210068520 45-1 n 1-45 0101200062814 1-21 n 21-1 0101200041362 2-1 n 1-2 0101190152351 44000672343 44000668051 44000601342 44300009170 21-1 n 1-21 44300018312 5-1 n 1-5
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
0101210068520 45-1 n 1-45 01 To 45 6408 4338 9632 8983 5290 2180 8800 7463 2352 6503 45 To 01 5763 7876 6277 0223 8544 0225 3098 3194 8063 3612 0101200062814 1-21 n 21-1 01 To 21 3533 1491 4328 9221 4725 0049 3703 3132 1690 6706 21 To 01 4849 7439 1858 2619 4802 1573 6477 8662 5875 9301 0101200041362 2-1 n 1-2 01 To 02 3618 4875 0420 0273 2434 2694 4230 2572 8909 2309 02 To 01 6430 6011 9315 1410 9475 3567 1484 6142 1732 3705 0101190152351 3358 8565 8781 2268 5359 6293 4049 7244 4986 9102