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Ticket No:
#00018098
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Good morning sir. Kindly assist with Kcts 44000672921 44000733871 95300224243 Tariff 33 44000575272 44000575181 44000536548 44000536464 44000673499 44000673457 0101215014958 44000664514 0101200079107 tariff index 10 0101200044820 (1 to 21) Thank you Best Regards
Initiated BY:
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Initiator's Email:
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Isah Abubakar
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Hello, Find below, 44000672921 0059 1726 0548 1722 1740 6010 7811 9833 5045 7440 44000733871 6434 4237 8893 4170 1332 7036 9875 0080 5665 1536 95300224243 Tariff 33 6950 3160 6760 9478 5722 0968 3583 9950 8212 6007 44000575272 5661 1389 6708 9773 9457 2084 6341 9898 8335 5407 44000575181 3540 9954 1181 5013 1953 0654 7965 5395 7872 6958 44000536548 0254 1361 2697 9850 8726 4291 7521 0912 7923 8159 44000536464 0599 9821 8164 0156 5610 0549 9177 5227 7824 6030 44000673499 2718 9372 5944 1562 2269 3629 0559 9333 4823 4897 44000673457...............is on TI 01 0101215014958 2512 2499 2376 4618 8062 1897 0057 9383 6481 1724 44000664514 4370 8668 4913 4364 8948 7262 3988 6913 0313 9803 0101200079107 tariff index 10 4776 4050 2714 5184 4257 4966 1638 9169 4686 6561 0101200044820 (1 to 21) 6477 2965 8783 8110 2544 0653 3315 0518 4090 4714