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Ticket No:
#00018069
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Select
Low
Medium
High
Critical
Date Identified:
Issue Description:
0101210009375 0101195002734 44000673515 44000577138 44000675817 44000664217 0101200026884 Thanks
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
find below, 0101161021312 1539 5257 9370 7341 0754 4545 6934 6847 8612 2403 0101210009375 2560 6508 7375 1103 6831 1585 5421 3489 2961 5115 44000623551 3410 2430 6942 2315 2012 3373 7434 7119 4124 2225 44000577161 1873 5580 2456 5889 5696 1104 2757 6064 1104 9488 44000641199................not captured. 44000649564 This meter is a Single-phase residential (01) on our system no KCT requires, hence they may query the meter and send the tariff index on the meter. 54161058794 0403 9765 0532 7015 1767 2365 1546 4052 4950 6107