JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00017985
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vending
Impact Summary:
Hello, Find below. # Transaction Details Token Details 1 Transaction ID: 8017164059180224 Transaction Date/Time: 2021-12-27 08:56:42 Meter No.: 0101210179111 Account No.: 695635 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 27.37 Amount Tendered: ₦1,500.00 2915 6625 0896 7116 2793 2 Transaction ID: 1967163973057124 Transaction Date/Time: 2021-12-17 09:42:51 Meter No.: 0101210179111 Account No.: 695635 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 4013 2363 0859 4792 4236 3 Transaction ID: 8096163834086924 Transaction Date/Time: 2021-12-01 07:41:09 Meter No.: 0101210179111 Account No.: 695635 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 3177 0388 7895 3199 0586 4 Transaction ID: 7981163307564324 Transaction Date/Time: 2021-10-01 09:07:23 Meter No.: 0101210179111 Account No.: 695635 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦34.88 Energy Cost: ₦465.12 KwH: 9.12 Amount Tendered: ₦500.00 4732 6967 2891 7907 9089 5 Transaction ID: 8626163293346924 Transaction Date/Time: 2021-09-29 17:37:49 Meter No.: 0101210179111 Account No.: 695635 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 27.37 Amount Tendered: ₦1,500.00 1575 4535 6903 8397 3662 6 Transaction ID: 7761163177845424 Transaction Date/Time: 2021-09-16 08:47:34 Meter No.: 0101210179111 Account No.: 695635 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 54.73 Amount Tendered: ₦3,000.00 4065 4271 2896 3276 7516 7 Transaction ID: 2563162909923524 Transaction Date/Time: 2021-08-16 08:33:55 Meter No.: 0101210179111 Account No.: 695635 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦5,000.00 KwH: 0.00 Amount Tendered: ₦5,000.00 8 Transaction ID: 2457162728471724 Transaction Date/Time: 2021-07-26 08:31:57 Meter No.: 0101210179111 Account No.: 695635 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦5,000.00 KwH: 0.00 Amount Tendered: ₦5,000.00 9 Transaction ID: 6354162434726024 Transaction Date/Time: 2021-06-22 08:34:20 Meter No.: 0101210179111 Account No.: 695635 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦6,000.00 KwH: 0.00 Amount Tendered: ₦6,000.00 10 Transaction ID: 4111162141008724 Transaction Date/Time: 2021-05-19 08:41:27 Meter No.: 0101210179111 Account No.: 695635 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦4,000.00 KwH: 0.00 Amount Tendered: ₦4,000.00