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Ticket No: #00017928
Issue Type:	Priority:	Date Identified:
Issue Description: This customer has purchased token through Bank App and was not remitted. NAME: Nimdam Kunbin METER: 54160878119 BANK ACCOUNT: 3084502932 DATE OF TRANSACTION: 15/1/2022 AMOUNT: 5,000 BANK NAME: First Bank
Initiated BY:	Initiator's Email:	Initiator's Phone:
Assign To:	Escalation Required?	Expected Resolution Date:
Rationale	Actual Resolved Date:	Action Steps Taken: token
Impact Summary: find below, Transaction ID: 4247164222424724 Transaction Date/Time: 2022-01-15 06:24:07 Meter No.: 54160878119 Account No.: 572456 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 88.21 Amount Tendered: ₦5,000.00 2811 4876 2976 7570 0863