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Ticket No:
#00017837
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Hello, Good afternoon, Kindly assist with KCT for these meters. Thank you. Meter Numbers: 0101210065567 44000537330 (01 to 03) 0101190152112 (08 to 01 and 01 to 08) 0101215008901 (02 to 08)
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Find below. 0101210065567 01 To 02 4509 8494 9245 0683 3118 0204 0549 9631 2266 3650 44000537330 (01 to 03) 01 To 03 0790 5073 7671 6449 9361 6789 6288 3685 7773 6961 0101190152112 (08 to 01 and 01 to 08) 01 To 08 0693 0075 6148 0994 1488 1585 6467 0232 2421 6522 08 To 01 6298 1644 7062 1939 3734 1358 5084 6523 6599 3588 0101215008901 (02 to 08) 02 To 08 3457 8131 4553 0208 4863 7018 7273 4012 9944 1660