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Ticket No:
#00017694
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
44000634335 44000652550 44000541472 44000541696 44000541530 44000541712 44000541720 44000647584 44000543346 44000663672 44000314110 54160898620 0101215018223 0101215000981
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
44000634335 7230 7777 8154 3075 6558 6087 4622 0241 4357 9895 44000652550 This meter is on 001 on our system, hence no KCT is required. However, kindly query the meter and let us know which tariff index it is on. 44000541472 This is not found in our database. Kindly confirm the meter number. 44000541696 This is not found in our database. Kindly confirm the meter number. 44000541530 This is not found in our database. Kindly confirm the meter number. 44000541712 5319 6693 2362 7243 6244 3162 5036 5802 7530 3662 44000541720 6308 9908 6254 1509 5382 4387 1186 5345 6226 1826 44000647584 5581 7864 3599 5826 3815 3572 8122 0441 6183 5989 44000543346 5633 7257 0582 9664 7921 6078 9508 0178 1515 7023 44000663672 3009 0072 3976 8771 1041 1106 2866 0950 9649 9667 44000314110 4049 6702 9478 4918 3699 6755 0783 9356 9714 6888 54160898620 0807 1432 7293 8533 5736 0863 4071 6809 8922 6392 0101215018223 1377 0140 8758 8637 8286 3204 6066 9791 9945 5881 0101215000981 3085 2419 6046 1424 0589 2923 6558 9194 7282 7870