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Ticket No:
#00017676
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
44000653400 44000634061 44300000914 44000399129 44000708055 44000708022 44000701688 44000734705 44000665172 0101215029493 0101215013844 0101215030988 0150300023622 0150300021055 0150300028308 0150300021469 0101195005497 0101215029543 0195000005825 0101160350043 21-22
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
44000653400 This is not found in our database. Kindly confirm the meter number. 44000634061 6589 3608 6018 4738 8095 4517 7585 8140 9278 2622 44300000914 3861 6014 6946 3673 2166 7142 6812 1459 6638 5220 44000399129 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 44000708055 2628 0736 6759 0576 0883 1250 8314 0647 2053 0944 44000708022 2343 1591 9093 2577 1484 7239 2440 8550 2667 8036 44000701688 4405 1161 2877 4536 5634 6682 9341 7675 9856 0907 44000734705 2557 7635 2319 5476 5188 1784 2601 6497 1590 3529 44000665172 2627 2797 2027 9661 9851 4060 3776 0358 9050 8254 0101215029493 3469 5274 3298 2421 6726 3660 9451 8769 1943 6092 0101215013844 0046 2334 9804 3971 7714 2442 4098 2638 5737 2378 0101215030988 2420 9402 5226 0855 7303 1094 0939 5708 5731 3453 0150300023622 7233 0029 9094 7505 4835 4092 3736 4455 5950 7807 0150300021055 0198 9344 4520 0427 0429 4631 0131 8424 8445 6153 0150300028308 4905 4017 9863 3592 5374 2430 6203 6788 7349 6584 0150300021469 3374 6063 8901 8406 5604 3948 6383 5481 2861 4743 0101195005497 2390 1869 6884 5075 5869 6241 3664 3078 3289 0382 0101215029543 5637 4478 1092 4404 6218 0687 7410 3032 8724 5116 0195000005825 1645 5632 0157 6196 6958 2356 4258 5425 5447 7863 0101160350043 21-22 Will be sent in a moment