JED Plc
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Ticket No:
#00017637
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Good evening Sir, 0101205011105 0101210151349 0101210131542 0101210153629 0101204011105 0101210187877 0101210033902 0101210122764 0101210187866 0101210185316 0101210148223 0101210129918 0101210126393
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
hello, find below. 0101205011105 2565 1171 6363 5387 6556 2223 6534 2769 2070 2858 0101210151349 No data available in table 0101210131542 No data available in table 0101210153629 6885 8001 8746 4805 5318 4058 4478 0294 9522 2436 0101204011105 No data available in table 0101210187877 No data available in table 0101210033902 No data available in table 0101210122764 1124 4729 8409 0557 9205 1919 8543 7759 7287 4653 0101210187866 This is not found on our database. Kindly confirm the meter number. 0101210185316 This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101210148223 1638 4839 1671 5764 8846 2549 0972 0809 1355 3175 0101210129918 1104 6981 9267 6714 4398 6730 5841 7414 1388 6457 0101210126393 6031 4245 2291 4644 1421 3074 4486 6474 9650 0883