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Ticket No:
#00017528
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear ITsupport, Kindly furnish me with the above information for meter numbers 62521010884 62521030148 62521016469 44000394021 62420220774 62521010603 62521034728 62521039933 62521028639 62521007872 62521037895 62521010884 wit tariff index 01 62521033878 62521010777 wit tariff index 01 62521022350 62521015347 62420217929 62521032789 62521001974 62521023812 62521003780
Initiated BY:
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Initiator's Email:
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Isah Abubakar
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Hello, Find below, 62521010884 2518 0633 0648 0080 2007 6668 0111 0468 8086 8882 44000394021 5842 4383 6973 5783 3899 6216 1564 2998 1896 4077 62420220774 5640 8131 8838 1830 4951 4999 5907 3241 3666 8832 62521010603 5457 9380 5329 5345 2889 0298 6364 4123 9569 3553 62521034728 3305 6278 7399 5246 2820 2104 0805 7351 5968 4336 62521028639 2558 2121 4257 1083 4146 5061 6930 2185 5551 4889 62521010884 wit tariff index 01 2518 0633 0648 0080 2007 6668 0111 0468 8086 8882 62521033878 3960 1125 1913 3486 3586 7086 6263 3809 0877 7096 62521010777 wit tariff index 01 Incomplete token. Give us some time. 62521022350 1506 1542 5268 7715 8131 2525 2244 3976 6869 3266 62521015347 4748 7878 5634 8540 7690 6192 0656 0241 3377 6379 62521032789 6382 0612 7327 2066 6581 6702 7457 6497 2760 2867 62521003780 6821 1301 5841 9385 6387 1646 5439 5660 3303 9537 The following meters are on TI 01 in our system. Kindly query the meters to let’s know which TI they’re on. 62420217929 62521001974 62521030148 62521016469 62521039933 62521007872 62521037895 62521023812