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Ticket No:
#00017482
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR KCT Kindly furnish me with the above information for Meter Numbers 62521007914 62521001081 23100568502 62521034280 62521006296 62521021071 62420234908 23102119163 62521009456 62521034272 62521023465 62521030163 62521019224 62521022358 62521028084 62521001750 62521001537 62521040907 62521038901 62521027797 62521005744 62521029850 62521005439 62521038786 62521004655 62320044753 62520000092 62521029090 with the tariff index 01 23102143700 with tariff index 01
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Muhammad Muhammad Usman
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Hello, Find below the complete kct, 62521009456 62521023465 62521019224 62521028084 62521001750 62521040907 62521027797 62521005744 62521029850 62521005439 62521038786 62521004655 62521029090 The above meters is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 62420234908 5049 2383 5667 4334 4696 1632 5429 1737 0783 5095 23102119163 5185 9245 4180 3970 6950 4716 2584 1383 9255 6700 62521034272 5307 1354 9397 8440 8100 6010 5172 8874 6650 5333 62521030163 4771 0143 5269 5952 3623 3786 3587 2816 4015 9252 62521022358 Wrong meter number or not captured. 62521001537 3600 1754 8465 3550 2449 3229 2524 0325 2257 5320 62521038901 1511 3019 2002 3605 2825 5619 8519 4226 9908 0807 62320044753 3138 4821 0576 7704 9923 0969 1624 1868 0917 1607 62520000092 2241 4713 0712 4253 4871 5665 7314 1712 4470 4022