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Ticket No:
#00017481
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
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Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
KCT REQUEST Hello, Good Morning, Kindly assist with KCT for these meters. Thank you. Meter Numbers: 0101200011845 0101200092035 0101200088520 0101190026167 0101210094872 0101200098859 0101190027561 0101200116156 0101200111348 0101160013385
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
hello, find below. 0101200011845 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101200092035 2622 2422 7641 2605 7182 6653 4803 4523 4685 1173 0101200088520 5420 6706 0761 4235 2148 0413 5502 7089 9043 9307 . 0101190026167 3508 9463 4325 2258 6378 7010 5604 0452 1863 2503 0101210094872 5845 0568 9344 6081 7112 6224 3266 5692 9593 2892 0101200098859 5413 3557 7860 1255 8213 5910 4469 3752 2921 6167 0101190027561 5825 9704 5601 9519 3933 3142 3543 0993 7998 8636 0101200116156 4824 8894 5211 5608 1500 2709 0736 9192 1819 7209 0101200111348 5289 9589 0463 9113 3207 1050 8696 9838 0899 9073 0101160013385 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on.