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Ticket No:
#00017478
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: VENDING HISTORY Request for Vending history for meter no 0150000862352
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Muhammad Muhammad Usman
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Hello, Find below, Transaction Details Token Details Transaction ID: 1148161450486124 Transaction Date/Time: 2021-02-28 10:34:21 Meter No.: 0150000862352 Account No.: 631132103001 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,500.00 KwH: 0.00 Amount Tendered: ₦3,500.00 Transaction ID: 1377161053017424 Transaction Date/Time: 2021-01-13 10:29:34 Meter No.: 0150000862352 Account No.: 631132103001 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 Transaction ID: 2462162305745524 Transaction Date/Time: 2021-06-07 10:17:35 Meter No.: 0150000862352 Account No.: 631132103001 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 5924 1423 6182 4172 3051 Transaction ID: 2934162063425124 Transaction Date/Time: 2021-05-10 09:10:51 Meter No.: 0150000862352 Account No.: 631132103001 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 3204 7290 0201 4565 4298 Transaction ID: 3692161891332124 Transaction Date/Time: 2021-04-20 11:08:41 Meter No.: 0150000862352 Account No.: 631132103001 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 4717 3180 9348 1308 7022 Transaction ID: 5136161225738224 Transaction Date/Time: 2021-02-02 10:16:22 Meter No.: 0150000862352 Account No.: 631132103001 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 Transaction ID: 6890161797901524 Transaction Date/Time: 2021-04-09 15:36:55 Meter No.: 0150000862352 Account No.: 631132103001 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 2953 6423 4780 8725 7844 Transaction ID: 7016161718078124 Transaction Date/Time: 2021-03-31 09:53:01 Meter No.: 0150000862352 Account No.: 631132103001 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 Transaction ID: 7148161968835824 Transaction Date/Time: 2021-04-29 10:26:25 Meter No.: 0150000862352 Account No.: 631132103001 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 6481 2705 1102 1235 8651 Transaction ID: 7322162262335524 Transaction Date/Time: 2021-06-02 09:42:35 Meter No.: 0150000862352 Account No.: 631132103001 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 4886 8097 6490 0409 8225