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Ticket No:
#00017446
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for vh Please kindly send me the vh for this meter no below 0101161034844 0101161055393
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Isah Abubakar
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Hello, Find below as requested. 0101161034844 Transaction Details Token Details Transaction ID: 4174161701440724 Transaction Date/Time: 2021-03-29 11:40:07 Meter No.: 0101161034844 Account No.: 6111510560-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 62.41 Amount Tendered: ₦2,000.00 3625 9807 0131 5610 5615 Transaction ID: 4189161849548424 Transaction Date/Time: 2021-04-15 15:04:44 Meter No.: 0101161034844 Account No.: 6111510560-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 6826 6531 5009 5993 2354 0101161055393 Transaction Details Token Details Transaction ID: 8054161806065424 Transaction Date/Time: 2021-04-10 14:17:34 Meter No.: 0101161055393 Account No.: 594886 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 55.01 Amount Tendered: ₦3,000.00 0408 2575 2410 9386 4324 Regards.