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Ticket No:
#00017441
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for VH Ruthies Dear support. Please avail us with the vending history of this meter. 0101178020257 Thank you.
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Hello, Find below, Transaction ID: 0135161919873024 Transaction Date/Time: 2021-04-23 18:25:30 Meter No.: 0101178020257 Account No.: 423470 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 93.51 Amount Tendered: ₦5,000.00 5561 2458 5827 9860 7120 Transaction ID: 0492161433158024 Transaction Date/Time: 2021-02-26 10:26:20 Meter No.: 0101178020257 Account No.: 423470 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 86.12 Amount Tendered: ₦5,000.00 6626 0477 4425 7351 6878 Transaction ID: 0699161052199024 Transaction Date/Time: 2021-01-13 08:13:10 Meter No.: 0101178020257 Account No.: 423470 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 86.12 Amount Tendered: ₦5,000.00 6995 6709 6893 3954 6172 Transaction ID: 0772161718004024 Transaction Date/Time: 2021-03-31 09:40:40 Meter No.: 0101178020257 Account No.: 423470 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 86.12 Amount Tendered: ₦5,000.00 6527 2587 2747 4462 6518 Transaction ID: 0916161061601524 Transaction Date/Time: 2021-01-14 10:20:15 Meter No.: 0101178020257 Account No.: 423470 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 86.12 Amount Tendered: ₦5,000.00 1209 2896 3910 8452 5944 Transaction ID: 1163161684642324 Transaction Date/Time: 2021-03-27 13:00:23 Meter No.: 0101178020257 Account No.: 423470 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 86.12 Amount Tendered: ₦5,000.00 3762 6816 2172 3781 0529 Transaction ID: 1184161193118324 Transaction Date/Time: 2021-01-29 15:39:43 Meter No.: 0101178020257 Account No.: 423470 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 86.12 Amount Tendered: ₦5,000.00 4068 7451 0120 8462 0127 Transaction ID: 1217161951196724 Transaction Date/Time: 2021-04-27 09:26:07 Meter No.: 0101178020257 Account No.: 423470 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 93.51 Amount Tendered: ₦5,000.00 5258 4868 8246 3153 6806 Transaction ID: 1218162117414724 Transaction Date/Time: 2021-05-16 15:09:07 Meter No.: 0101178020257 Account No.: 423470 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 56.11 Amount Tendered: ₦3,000.00 4411 7801 3761 5426 3961 Transaction ID: 1267161374277924 Transaction Date/Time: 2021-02-19 14:52:59 Meter No.: 0101178020257 Account No.: 423470 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦313.95 Energy Cost: ₦4,186.05 KwH: 77.51 Amount Tendered: ₦4,500.00 7291 2090 5129 4012 7850