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Ticket No:
#00017414
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for vending history 0150000931009 thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Isah Abubakar
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Hello, Find below, Transaction Details Token Details Transaction ID: 15801370630023 Transaction Date/Time: 2020-01-27 15:57:52 Meter No.: 0150000931009 Account No.: 647109 Transaction Type: Prepaid Agent ID/Name: 000023/Basira Ayuba Energy Cost: ₦4,000.00 KwH: 0.00 Amount Tendered: ₦4,000.00 Transaction ID: 15827933680023 Transaction Date/Time: 2020-02-27 09:49:39 Meter No.: 0150000931009 Account No.: 647109 Transaction Type: Prepaid Agent ID/Name: 000023/Basira Ayuba Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 Transaction ID: 1626161192586524 Transaction Date/Time: 2021-01-29 14:11:05 Meter No.: 0150000931009 Account No.: 647109 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,500.00 KwH: 0.00 Amount Tendered: ₦3,500.00 Transaction ID: 1918161980922724 Transaction Date/Time: 2021-04-30 20:00:27 Meter No.: 0150000931009 Account No.: 647109 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 Transaction ID: 5964161416418024 Transaction Date/Time: 2021-02-24 11:56:20 Meter No.: 0150000931009 Account No.: 647109 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 Transaction ID: 6687161978849624 Transaction Date/Time: 2021-04-30 14:14:56 Meter No.: 0150000931009 Account No.: 647109 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 29.24 Amount Tendered: ₦1,000.00 0450 9351 3413 6294 5264 Transaction ID: 8171161701811724 Transaction Date/Time: 2021-03-29 12:41:57 Meter No.: 0150000931009 Account No.: 647109 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 Transaction ID: 9748162257369424 Transaction Date/Time: 2021-06-01 19:54:54 Meter No.: 0150000931009 Account No.: 647109 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 2566 3481 7065 5845 5097 Transaction ID: 9895161980928524 Transaction Date/Time: 2021-04-30 20:01:25 Meter No.: 0150000931009 Account No.: 647109 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 3987 5688 3692 3107 5108 Regards.