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Ticket No:
#00017408
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Please kindly send me VH following the meter number 0101170171678 thank you Please ict support VH
Initiated BY:
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Initiator's Email:
Initiator's Phone:
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Isah Abubakar
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Hello, Find below as requested. Disregard the earlier response. Transaction Details Token Details Transaction ID: 1351162231015624 Transaction Date/Time: 2021-05-29 18:42:36 Meter No.: 0101170171678 Account No.: 6111692601-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦97.67 Energy Cost: ₦1,302.33 KwH: 28.91 Amount Tendered: ₦1,400.00 6448 7095 0185 0228 4531 Transaction ID: 1766161366565324 Transaction Date/Time: 2021-02-18 17:27:33 Meter No.: 0101170171678 Account No.: 6111692601-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦132.56 Energy Cost: ₦1,767.44 KwH: 37.44 Amount Tendered: ₦1,900.00 3377 9365 2339 5860 9836 Transaction ID: 5477161713322224 Transaction Date/Time: 2021-03-30 20:40:22 Meter No.: 0101170171678 Account No.: 6111692601-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 39.41 Amount Tendered: ₦2,000.00 0953 9636 4409 2567 1146 Transaction ID: 6232162022909524 Transaction Date/Time: 2021-05-05 16:38:15 Meter No.: 0101170171678 Account No.: 6111692601-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦101.16 Energy Cost: ₦1,348.84 KwH: 29.94 Amount Tendered: ₦1,450.00 2649 3394 5543 0545 2898 Transaction ID: 8916161869167024 Transaction Date/Time: 2021-04-17 21:34:30 Meter No.: 0101170171678 Account No.: 6111692601-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 20.65 Amount Tendered: ₦1,000.00 5231 3753 8061 8685 9740 Regards.