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Ticket No:
#00017362
Issue Type:
Tamper Code
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
TEMPER TOKEN GENERATION Dear Support, Captured MSNs verified ok. Pls treat. Regards. On Mon, May 31, 2021 at 3:21 PM maryam bashir
wrote: Dear Auwal and Roland, Please the above subject refers for the following account. 0195000001824 0101200075360 0195000005965 0195000007607 0195000003986 0195000003671 0195000004562 95300104197 95300106150 Waiting for your response. Regards.
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Initiator's Email:
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Assign To:
Isah Abubakar
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
ct
Impact Summary:
Hello, Find below as requested and verified by the Audit team. 0195000001824 Clear Tamper 2793 7431 1098 3134 8460 0101200075360 Clear Tamper 4872 0015 4017 8816 8145 0195000005965 Clear Tamper 4713 4867 6267 8863 2021 0195000007607 Clear Tamper 1304 6029 0998 4133 7855 0195000003986 Clear Tamper 2589 4090 6219 3321 7005 0195000003671 Clear Tamper 1044 0193 6158 4767 5860 0195000004562 Clear Tamper 2712 0746 7469 3018 4332 95300104197 Clear Tamper 3547 7949 3768 9944 1524 95300106150 Clear Tamper 6065 9043 6988 8260 8181