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Ticket No:
#00017296
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
KCT REQUEST Good morning IT Support team. Kindly assist with key change for MSN. 1. 44000336162 T01 TO T03 2. 44000368272 T01 TO T21 3. 0150300020354 T01 TO T33 4. 44000369510 T01 TO T07 5. 44000353308 T01 TO T21 6. 44000322964 T01 TO T21 7. 0101190019378 T01 TO T04 8. 44000357846 T01 TO T21 Thanks Best Regards
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Hello, Find below. 1. 44000336162 T01 TO T03 5752 2880 4122 5806 8636 7324 5161 1064 3127 2727 2. 44000368272 T01 TO T21 0381 4880 6623 8196 8810 7230 2253 4577 5601 1921 3. 0150300020354 T01 TO T33 4004 1307 5965 3596 2762 4662 7117 6485 6443 2440 4. 44000369510 T01 TO T07 3400 7877 5829 5692 0604 4704 1016 2917 3378 7992 5. 44000353308 T01 TO T21 1898 7631 4129 5310 5728 5648 3069 1884 7481 0610 6. 44000322964 T01 TO T21 2210 3403 0210 2560 1883 2907 3369 3844 3424 4621 7. 0101190019378 T01 TO T04 0029 6685 0157 9826 7042 2624 6960 5167 8089 7573 8. 44000357846 T01 TO T21 6783 3394 3917 2490 3066 0764 1082 5559 3765 4362