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Ticket No:
#00017271
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Hello Team, Kindly assist with the above-mentioned for the meter numbers below 1. 0101200121975 2. 0101190133583 3. 0101200111546 4. 0101200102636 5. 0101200049993 6. 0101190018792 Best Regards, Halima Mujtaba Abdulrahman
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Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Find below, 1. 0101200121975 This is not found on our database. Kindly confirm the meter number. 2. 0101190133583 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 3. 0101200111546 2506 7588 6601 0300 7604 3628 7550 2833 0658 5322 4. 0101200102636 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 5. 0101200049993 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 6. 0101190018792 1557 7556 5086 2883 5096 6396 0008 6810 5647 5374