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Ticket No:
#00017247
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
KCT GENERATION Dear IT team, Please the above subject refers. 95300147105 95300106150 0195000007714 0195000004315 0195000005254 95300104635 0195000007912 Regards.
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Find below, 95300147105 4963 1634 5481 5961 6964 4835 0206 3572 6386 1749 95300106150 2788 5659 0247 3945 3543 2631 6720 7134 1902 1103 0195000007714 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0195000004315 5375 3430 1034 6268 9353 4702 3053 3007 1710 9522 0195000005254 4251 8593 8987 6374 0904 4475 9138 8290 5873 3150 95300104635 This meter displayed an incomplete token, kindly allow us some time to generate the KCT. 0195000007912 6402 5026 5133 6578 9138 4578 6731 9337 3907 1019