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Ticket No:
#00017210
Issue Type:
Tamper Code
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for clear tamper code Dear Support, Captured MSNs verified ok. Pls treat. Regards. On Thu, May 27, 2021 at 2:26 PM Babangida Bangis <bangisgarko@gmail.com> wrote: Dear Support/Audit Team, Please Kindly Vette on those MSN for support to generate a clear tamper code to enable those customers have our good services. 0101200008387 0101200082770 0101200062954 0101200026207 0101200016794 1010200008940 0101200025075 0101200020374 0101200017461 0101200019483 0101190146858 0195000002566 0101200081905 0101190140554 0101200063986 0101200092142 0101200087399 0101170412528 0101200079537 0101200071831 57100012053 44000402840
Initiated BY:
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Initiator's Email:
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Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
ct
Impact Summary:
Hello, Find below, 0101200008387 6319 0922 9819 1471 9911 0101200082770 1583 3423 9625 6523 2981 0101200062954 2735 8421 6728 6877 1745 0101200026207 4353 2242 1154 7911 9881 0101200016794 3922 4190 9097 2175 0905 1010200008940 Not captured or wrong meter number. 0101200025075 Not captured or wrong meter number. 0101200020374 7085 3218 4239 2299 0542 0101200017461 6991 6859 3505 0852 6524 0101200019483 0937 2456 1347 0684 9016 0101190146858 1444 8134 0258 1733 8489 0195000002566 6855 0033 6568 4013 2695 0101200081905 Not captured or wrong meter number 0101190140554 1048 6502 1287 9592 9042 0101200063986 0013 3915 1526 8945 9703 0101200092142 5686 1266 9232 1730 5158 0101200087399 3598 8366 3055 2362 0176 0101170412528 3513 1851 3220 5364 4249 0101200079537 0001 3439 6987 3898 1642 0101200071831 3044 6064 9792 1760 8044 57100012053 7326 7048 6817 3389 2722 44000402840 0430 7803 1970 0293 5900