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Ticket No:
#00017207
Issue Type:
Tamper Code
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear Support, Captured MSNs verified ok. Pls treat. Regards. On Thu, May 27, 2021 at 3:52 PM maryam bashir <maryambashir4645@gmail.com> wrote: Dear Auwal, Please the above subject refers. 0195000004778 0195000005288 0195000005528 0195000001600 0195000003010 0195000007912 0195000004240 0101200078265 44000345395 0195000007011 0195000005114 0195000004620 Waiting for your response. Regards.
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
ct
Impact Summary:
Hello, Find below, 0195000004778 Not captured or wrong meter number. 0195000005288 4723 7832 2591 0143 2505 0195000005528 1115 8942 8116 0743 9809 0195000001600 3316 0213 0546 0828 6490 0195000003010 1555 2502 0606 6853 5372 0195000007912 3922 9437 5972 1612 0926 0195000004240 1825 8836 2011 2633 1535 0101200078265 0236 2530 1101 9667 9720 44000345395 7266 5683 6174 4773 8089 0195000007011 2339 5297 0207 8060 1244 0195000005114 4019 6846 4586 0848 2495 0195000004620 5519 1650 0633 8152 8632