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Ticket No:
#00017118
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
2021 vending history thanks 0101160176091.
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Hello, Find below. Transaction Details Token Details Transaction ID: 0489161080047324 Transaction Date/Time: 2021-01-16 13:34:33 Meter No.: 0101160176091 Account No.: 6123267501/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 5159 2552 7182 0248 5129 Transaction ID: 0871161710808424 Transaction Date/Time: 2021-03-30 13:41:24 Meter No.: 0101160176091 Account No.: 6123267501/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 62.41 Amount Tendered: ₦2,000.00 1336 4857 7607 4609 5060 Transaction ID: 1116161961097424 Transaction Date/Time: 2021-04-28 12:56:14 Meter No.: 0101160176091 Account No.: 6123267501/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 1982 7760 7731 2919 1670 Transaction ID: 1161161616884024 Transaction Date/Time: 2021-03-19 16:47:20 Meter No.: 0101160176091 Account No.: 6123267501/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 62.41 Amount Tendered: ₦2,000.00 1693 4377 9341 0316 5603 Transaction ID: 2511161216433224 Transaction Date/Time: 2021-02-01 08:25:32 Meter No.: 0101160176091 Account No.: 6123267501/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 62.41 Amount Tendered: ₦2,000.00 3499 8238 3510 2676 5379 Transaction ID: 3726162197079024 Transaction Date/Time: 2021-05-25 20:26:30 Meter No.: 0101160176091 Account No.: 6123267501/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 29.24 Amount Tendered: ₦1,000.00 6360 6137 2070 9188 9527 Transaction ID: 4128162187568524 Transaction Date/Time: 2021-05-24 18:01:25 Meter No.: 0101160176091 Account No.: 6123267501/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 3236 3489 4473 0125 0456 Transaction ID: 4711161485018124 Transaction Date/Time: 2021-03-04 10:29:41 Meter No.: 0101160176091 Account No.: 6123267501/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 62.41 Amount Tendered: ₦2,000.00 2721 0014 7459 5308 0456 Transaction ID: 5169162143651524 Transaction Date/Time: 2021-05-19 16:01:55 Meter No.: 0101160176091 Account No.: 6123267501/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 43.87 Amount Tendered: ₦1,500.00 1329 4271 3518 4062 2064 Transaction ID: 5996161961051724 Transaction Date/Time: 2021-04-28 12:48:37 Meter No.: 0101160176091 Account No.: 6123267501/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00