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Ticket No:
#00017111
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for vending history in respect of this account 0150000900681 Good morning
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Hello, Find below. Transaction Details Token Details Transaction ID: 0034162059023024 Transaction Date/Time: 2021-05-09 20:57:10 Meter No.: 0150000900681 Account No.: 631212028801 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 87.73 Amount Tendered: ₦3,000.00 5503 5613 7853 4111 0337 Transaction ID: 0642161626260124 Transaction Date/Time: 2021-03-20 18:50:01 Meter No.: 0150000900681 Account No.: 631212028801 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦62.79 Energy Cost: ₦837.21 KwH: 28.08 Amount Tendered: ₦900.00 1400 7566 9222 4576 1124 Transaction ID: 1496161640790224 Transaction Date/Time: 2021-03-22 11:11:42 Meter No.: 0150000900681 Account No.: 631212028801 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 156.03 Amount Tendered: ₦5,000.00 5222 9303 2922 6610 9103 Transaction ID: 1685161954063924 Transaction Date/Time: 2021-04-27 17:23:59 Meter No.: 0150000900681 Account No.: 631212028801 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 0339 2939 1955 2242 2211 Transaction ID: 4332162135465324 Transaction Date/Time: 2021-05-18 17:17:33 Meter No.: 0150000900681 Account No.: 631212028801 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 87.73 Amount Tendered: ₦3,000.00 5471 2167 8260 3695 3846