JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00017109
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear support. Please avail us with the vending history of this meters 04227867134 04227872555 Thank you ERIC ASUA Supervisor: Revenue Protection Unit Makurdi Region
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Isah Abubakar
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Hello, Find below, 04227867134 Transaction Details Token Details Transaction ID: 4812162030518524 Transaction Date/Time: 2021-05-06 13:46:25 Meter No.: 04227867134 Account No.: 6215201457/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 189.88 Amount Tendered: ₦10,000.00 1737 3854 0968 8 04227872555 Transaction Details Token Details Transaction ID: 1269161977371024 Transaction Date/Time: 2021-04-30 10:08:30 Meter No.: 04227872555 Account No.: 6215201448/01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦2,093.02 Energy Cost: ₦27,906.98 KwH: 625.16 Amount Tendered: ₦30,000.00 2069 4108 0608 0069 0221 Thanks.