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Ticket No:
#00017098
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Please kindly send me the VH following meter number 0101170167601 Good morning, ict support
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Isah Abubakar
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Hello, Find below, Transaction Details Token Details Transaction ID: 2314161626865024 Transaction Date/Time: 2021-03-20 20:30:50 Meter No.: 0101170167601 Account No.: 6111524975-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 31.21 Amount Tendered: ₦1,000.00 4797 2961 5853 0049 2638 Transaction ID: 2841161462252524 Transaction Date/Time: 2021-03-01 19:15:25 Meter No.: 0101170167601 Account No.: 6111524975-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 31.21 Amount Tendered: ₦1,000.00 1278 6317 3304 7462 7054 Transaction ID: 2932162178624924 Transaction Date/Time: 2021-05-23 17:10:49 Meter No.: 0101170167601 Account No.: 6111524975-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 29.24 Amount Tendered: ₦1,000.00 4296 0855 6160 9102 6524 Transaction ID: 3656162024063924 Transaction Date/Time: 2021-05-05 19:50:39 Meter No.: 0101170167601 Account No.: 6111524975-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 29.24 Amount Tendered: ₦1,000.00 3586 8698 0114 1188 0849 Transaction ID: 4164161280744624 Transaction Date/Time: 2021-02-08 19:04:06 Meter No.: 0101170167601 Account No.: 6111524975-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 31.21 Amount Tendered: ₦1,000.00 0996 5220 6159 1394 6341 Transaction ID: 4951161911853724 Transaction Date/Time: 2021-04-22 20:08:57 Meter No.: 0101170167601 Account No.: 6111524975-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 29.24 Amount Tendered: ₦1,000.00 1500 0726 4892 5891 4146 Transaction ID: 6767162170457624 Transaction Date/Time: 2021-05-22 18:29:36 Meter No.: 0101170167601 Account No.: 6111524975-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 29.24 Amount Tendered: ₦1,000.00 4320 0505 8823 3403 1900 Transaction ID: 7482162185426524 Transaction Date/Time: 2021-05-24 12:04:25 Meter No.: 0101170167601 Account No.: 6111524975-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦13.95 Energy Cost: ₦186.05 KwH: 5.85 Amount Tendered: ₦200.00 0340 3935 4708 6159 8744 Transaction ID: 8966161782267524 Transaction Date/Time: 2021-04-07 20:11:15 Meter No.: 0101170167601 Account No.: 6111524975-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 29.24 Amount Tendered: ₦1,000.00 1738 9082 2616 0323 6977 Transaction ID: 9186160986110024 Transaction Date/Time: 2021-01-05 16:38:20 Meter No.: 0101170167601 Account No.: 6111524975-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 29.24 Amount Tendered: ₦1,000.00 6500 1275 9972 8712 5430