JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00017094
Issue Type:
Tamper Code
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear Support/Audit Team, Please Kindly Vette on those MSN for support to generate a clear tamper code to enable those customers have our good services. 0101205005339 0101190029658 0101190150496 0101190144622 0101190027314 0101190137824 0101200032932 0101190152955 0101190151718 0101200025886 0101200091763 0101200059518 0101200061857 0101190146825 0101200061817 0101200117592 0101200044820 0101190153748 0101200101661 0101200115265 0101190148532 0101200107403 0101200011423 0101190140745 0101200027775 0101190147997 0101190029849 0101190150496 0101190144622 0101190029658 0101190129849 0101200032932 0101190152955 0101190151718 0101200025886 0101200091763 0101185048010 0101200028278 0101200064448 0101200014674 0101195009549 0101200057145 0101200043194 0101190140653 0101200104426 0101200107478 0101200105886 0101190153367 0101200115687 0101200004618 0101200015069 0101190141867 0101200063218 0101200107395 0101190152955 0101200007116 0101161041302 0101170314708 0101170146589 0101175102462 0101178024739 0101170450437 0101170406561 0195000001295 0195000003382 57100010958 thanks for your response and best regard
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
ct
Impact Summary:
Hello, Find below, 0101205005339 1795 3586 6712 8144 2087 0101190029658 3392 2122 6580 1377 1509 0101190150496 6476 8994 4370 2654 0069 0101190144622 4720 3914 3349 3001 8526 0101190027314 0712 1797 1678 6608 6436 0101190137824 6772 2757 9588 8280 2439 0101200032932 1869 4545 5778 3993 8890 0101190152955 0259 7145 3781 8730 2441 0101190151718 2338 0927 6015 5003 3662 0101200025886 7331 8063 2446 5823 7575 0101200091763 4420 4469 2064 5528 3781 0101200059518 Not captured or wrong meter number. 0101200061857 5441 7744 7731 2094 3867 0101190146825 5795 1551 3431 5029 0059 0101200061817 Wrong STS meter. 0101200117592 5991 7939 0898 4694 0505 0101200044820 6686 1290 3971 3180 5610 0101190153748 5367 6290 5204 0883 7318 0101200101661 2352 7876 8083 3173 9671 0101200115265 1233 3256 3522 3318 7607 0101190148532 3741 2819 0951 8459 9921 0101200107403 3171 7061 3544 2641 2500 0101200011423 6304 0183 0955 8646 6707 0101190140745 5377 1784 6558 5432 4708 0101200027775 5842 4482 2002 2494 4166 0101190147997 6154 3105 6204 9924 2212 0101190029849 1919 7506 6782 5377 0813 0101190150496 4581 0203 3084 2384 8147 0101190144622 0207 3853 0021 2255 6203 0101190029658 4049 0574 1781 5618 9359 0101190129849 Wrong MSN or not captured 0101200032932 3309 4809 8348 4284 8590 0101190152955 6427 9116 0866 4529 9160 0101190151718 3084 9550 5826 1268 9015 0101200025886 4351 8806 3664 0847 5261 0101200091763 3670 8275 5267 6258 2502 0101185048010 3836 1037 3038 7227 9842 0101200028278 0192 1990 4173 3848 3557 0101200064448 3808 1047 2300 7200 0550 0101200014674 4290 4404 6965 6927 7736 0101195009549 0679 2548 1952 1028 4335 0101200057145 2289 5278 6917 6571 9441 0101200043194 3815 9717 0583 3278 0917 0101190140653 0093 6664 0411 3978 2274 0101200104426 0138 9689 3655 2580 3636 0101200107478 0601 3625 4725 0930 5905 0101200105886 1868 3116 2145 6399 2209 0101190153367 3347 2638 4728 9571 2796 0101200115687 0800 1240 8750 3592 5124 0101200004618 3652 1089 9047 0294 3419 0101200015069 0297 4765 1107 1223 4874 0101190141867 1054 8916 7251 4504 3477 0101200063218 4477 3322 5473 3160 7933 0101200107395 5013 7428 8549 2606 6017 0101190152955 4956 7922 1819 6784 4208 0101200007116 5327 4624 4310 0704 9667 0101161041302 4051 4586 9720 8807 9141 0101170314708 0946 1902 2130 7931 7761 0101170146589 1833 3086 5714 5207 8884 0101175102462 4409 7528 7883 3691 9985 0101178024739 5395 5356 2771 7085 7758 0101170450437 5966 3337 2146 1329 2953 0101170406561 6968 2436 2273 7481 7075 0195000001295 3162 4182 7810 9750 9424 0195000003382 1724 6966 8432 7033 5606 57100010958 6151 7467 3082 0219 5554