JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00017015
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Support please treat 0101200028039 vending history 0101170124511 from 33 to 01 44000384667 from 33 to 21
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct/vh
Impact Summary:
Hello, find below. 0101200028039 vending history Transaction Details Token Details Transaction ID: 3144161311344124 Transaction Date/Time: 2021-02-12 08:04:01 Meter No.: 0101200028039 Account No.: 615119060401 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦5,000.00 KwH: 0.00 Amount Tendered: ₦5,000.00 Transaction ID: 3817161670158524 Transaction Date/Time: 2021-03-25 20:46:25 Meter No.: 0101200028039 Account No.: 615119060401 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 31.21 Amount Tendered: ₦1,000.00 3104 1383 1227 9939 8241 Transaction ID: 4226162022447424 Transaction Date/Time: 2021-05-05 15:21:14 Meter No.: 0101200028039 Account No.: 615119060401 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 29.24 Amount Tendered: ₦1,000.00 2845 2073 6701 2330 6887 Transaction ID: 5154161900676524 Transaction Date/Time: 2021-04-21 13:06:05 Meter No.: 0101200028039 Account No.: 615119060401 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 29.24 Amount Tendered: ₦1,000.00 3469 1319 6611 2885 6148 Transaction ID: 6180161600768424 Transaction Date/Time: 2021-03-17 20:01:24 Meter No.: 0101200028039 Account No.: 615119060401 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 Transaction ID: 6186161166872324 Transaction Date/Time: 2021-01-26 14:45:23 Meter No.: 0101200028039 Account No.: 615119060401 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦4,000.00 KwH: 0.00 Amount Tendered: ₦4,000.00 0101170124511 from 33 to 01 7301 4651 7975 7435 4820 3903 1413 6466 3496 9880 44000384667 from 33 to 21 1629 8448 2927 8603 4777 1577 4540 4044 4986 7618