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Ticket No:
#00017013
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear ITSupport, Kindly Furnish me with the above information for Meter Numbers 23100568023 62521004960 62521026583 62521015750 54160898075, 62521011338, 23100569476, 62521010801, 62521011379, 23102123496, 23100541764. Thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Isah Abubakar
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Hello, Find below as requested. 23100568023 6378 6557 3395 3883 7395 6898 4692 5661 6121 1454 62521015750 5353 0421 5597 8486 7670 2513 9491 6734 3386 8916 54160898075 3389 2036 9156 7427 7606 2151 3206 4076 9631 7579 23100569476 60775715012213266431 36677202003719764865 62521011379 5418 5741 7401 3779 6111 2732 7694 2919 6092 6434 23102123496 3144 3997 5788 7891 9272 1471 0056 7007 6573 5015 62521011338, 62521004960 , 62521010801, 62521010801 These meters are single phase residential meters and on 001 on our database. Hence, no KCT needed. However, you may wish to query the meters to know which tariff index they’re on. ELSE, contact meter maintenance team for assistance. 62521026583, 23100541764 These meters were not found, please kindly confirm meter numbers. Thanks.