JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00016940
Issue Type:
Tamper Code
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear Support/Audit Team, Please Kindly Vette on those MSN for support to generate a clear tamper code to enable those customers have our good services. 0101200070882 0101200067565 0101200067508 0101170153809 0101200007652 0101200051502 0101200074819 0101170276469 0101170119651 0101170252528 0101200011047 0101205008317 0101170182139 0101170183673 0101200096390 0101190136719 0101200110985 0101161039694 0101200108393 0101190035994 0101190149233 0101200067060 0101200104830 0101200113955 0101205005339 0101160347734 54161041584 54160997208 4400034097
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
ct
Impact Summary:
Hello, Find below, 0101200070882 5658 4678 3232 0214 7213 0101200067565 0616 2214 5116 6557 1463 0101200067508 3146 1815 1852 0891 3676 0101170153809 2599 3774 8757 4912 3765 0101200007652 3710 4199 0124 4212 2466 0101200051502 1449 0380 1208 8072 0337 0101200074819 0907 8054 8322 4185 5323 0101170276469 3794 2660 6119 2645 6569 0101170119651 6151 7636 6587 7300 6953 0101170252528 6928 5378 9697 7673 2623 0101200011047 Not captured. 0101205008317 3928 7634 0976 1231 7042 0101170182139 Wrong MSN or not captured. 0101170183673 0376 7685 7401 1155 2340 0101200096390 6022 4080 0100 7555 9144 0101190136719 5331 5597 3162 9840 9146 0101200110985 6586 0818 8098 8651 0297 0101161039694 4674 8149 4655 5172 0520 0101200108393 4018 6029 2404 1564 7739 0101190035994 1899 3975 5279 0068 5563 0101190149233 7251 6828 2254 0505 7277 0101200067060 4092 8476 4852 0305 3045 0101200104830 5381 9484 7935 0312 1578 0101200113955 7315 2186 4037 2134 1669 0101205005339 0094 2364 3695 2069 8394 0101160347734 1454 1440 4073 7637 0751 54161041584 5112 0179 4491 0764 7921 54160997208 4322 1656 8818 3489 7749 4400034097 Wrong msn or not captured.