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Ticket No:
#00016936
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Hello Team, Kindly assist with the above-mentioned for the meter numbers below 1. 0101200047286 2. 0101195006198 3. 0101200023579 4. 0101200031959 5. 0101161017070 6. 0101200021042 7. 0101200101141 8. 0101170180950 9. 0101170167601 10. 0101200086854 11. 0101200048516 12. 0101200038152 Best Regards, Halima Mujtaba Abdulrahman
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Hello, Find below, 1. 0101200047286 6634 3999 4185 8001 2521 6287 3001 5021 7439 0445 2. 0101195006198 6660 0188 9038 2525 0518 1950 1598 3660 3409 8368 3. 0101200023579 Not captured. 4. 0101200031959 5996 5723 5903 4152 3144 7345 5164 8585 4996 1489 5. 0101161017070 1534 5713 5479 9006 5247 4170 0963 2563 5968 3534 6. 0101200021042 4759 6824 8596 8617 0561 5711 6601 7362 7166 0299 7. 0101200101141 1804 4454 3704 1942 2738 7108 7647 2108 4551 3045 8. 0101170180950 4030 2699 4614 0594 3410 6291 2278 3119 0241 1557 9. 0101170167601 This meter is a Single phase residential on our system no KCT require, hence you may query the meter and send the tariff index on the meter. 10. 0101200086854 2584 0980 3534 0902 8716 1325 1797 6527 7803 1406 11. 0101200048516 This meter is a Single phase residential on our system no KCT require, hence you may query the meter and send the tariff index on the meter. 12. 0101200038152 Not captured.