JED Plc
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Ticket No:
#00016900
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: vh Pls Kindly help extract VH for Monday Edeh 54160935059 Tnx
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Hello, Find below, Transaction Details Token Details Transaction ID: 1423161132424024 Transaction Date/Time: 2021-01-22 15:04:00 Meter No.: 54160935059 Account No.: 568184 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 94.94 Amount Tendered: ₦5,000.00 0979 9520 6997 0628 1827 Transaction ID: 1941161095860424 Transaction Date/Time: 2021-01-18 09:30:04 Meter No.: 54160935059 Account No.: 568184 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦6.98 Energy Cost: ₦93.02 KwH: 1.90 Amount Tendered: ₦100.00 4207 8018 5407 6114 4044 Transaction ID: 4013161650214224 Transaction Date/Time: 2021-03-23 13:22:22 Meter No.: 54160935059 Account No.: 568184 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦383.72 Energy Cost: ₦5,116.28 KwH: 104.44 Amount Tendered: ₦5,500.00 2528 4110 0944 2392 6798 Transaction ID: 8761161381239624 Transaction Date/Time: 2021-02-20 10:13:16 Meter No.: 54160935059 Account No.: 568184 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦383.72 Energy Cost: ₦5,116.28 KwH: 104.44 Amount Tendered: ₦5,500.00 5372 0346 3163 2672 5283