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Ticket No:
#00016883
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Please kindly generate a Vending history for this MSN 0101160394819
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Hello, Find below. Transaction Details Token Details Transaction ID: 1395161341035124 Transaction Date/Time: 2021-02-15 18:32:31 Meter No.: 0101160394819 Account No.: 6460901282-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦22,186.05 Energy Cost: ₦295,813.95 KwH: 5141.91 Amount Tendered: ₦318,000.00 2567 2614 7236 4728 2058 Transaction ID: 1422161825770524 Transaction Date/Time: 2021-04-12 21:01:45 Meter No.: 0101160394819 Account No.: 6460901282-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦11,162.79 Energy Cost: ₦148,837.21 KwH: 2587.12 Amount Tendered: ₦160,000.00 3891 2235 8329 6433 3789 Transaction ID: 1729161671457824 Transaction Date/Time: 2021-03-26 00:22:58 Meter No.: 0101160394819 Account No.: 6460901282-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦3,488.37 Energy Cost: ₦46,511.63 KwH: 808.48 Amount Tendered: ₦50,000.00 3581 5364 3782 8343 4811 Transaction ID: 2196161459231724 Transaction Date/Time: 2021-03-01 10:51:57 Meter No.: 0101160394819 Account No.: 6460901282-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦6,976.74 Energy Cost: ₦93,023.26 KwH: 1616.95 Amount Tendered: ₦100,000.00 6290 2169 1771 9183 3119 Transaction ID: 2348161703658924 Transaction Date/Time: 2021-03-29 17:49:49 Meter No.: 0101160394819 Account No.: 6460901282-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦22,186.05 Energy Cost: ₦295,813.95 KwH: 5141.91 Amount Tendered: ₦318,000.00 0619 0729 9432 7525 5229 Transaction ID: 2493161539435224 Transaction Date/Time: 2021-03-10 17:39:12 Meter No.: 0101160394819 Account No.: 6460901282-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦6,976.74 Energy Cost: ₦93,023.26 KwH: 1616.95 Amount Tendered: ₦100,000.00 5151 9877 9792 9498 1349 Transaction ID: 3249161717698424 Transaction Date/Time: 2021-03-31 08:49:44 Meter No.: 0101160394819 Account No.: 6460901282-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦11,093.02 Energy Cost: ₦147,906.98 KwH: 2570.95 Amount Tendered: ₦159,000.00 1943 8837 3846 2703 2705 Transaction ID: 3361162131740624 Transaction Date/Time: 2021-05-18 06:56:46 Meter No.: 0101160394819 Account No.: 6460901282-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦7,813.95 Energy Cost: ₦104,186.05 KwH: 1810.99 Amount Tendered: ₦112,000.00 1361 4397 8285 9963 7589 Transaction ID: 4117161555604424 Transaction Date/Time: 2021-03-12 14:34:04 Meter No.: 0101160394819 Account No.: 6460901282-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦3,488.37 Energy Cost: ₦46,511.63 KwH: 808.48 Amount Tendered: ₦50,000.00 2961 6439 3910 5271 0777 Transaction ID: 4128161046278924 Transaction Date/Time: 2021-01-12 15:46:29 Meter No.: 0101160394819 Account No.: 6460901282-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦22,186.05 Energy Cost: ₦295,813.95 KwH: 5141.91 Amount Tendered: ₦318,000.00 4226 7082 3541 8779 7114