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Ticket No:
#00016881
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Dear support. Kindly avail us with the VH of this meter from December 2021 till date. 0101160395840 Only E- vending required please Thank you
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Hello, Find below and Attached, Transaction ID: 0615161036701524 Transaction Date/Time: 2021-01-11 13:10:15 Meter No.: 0101160395840 Account No.: 6212920124-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦6,976.74 Energy Cost: ₦93,023.26 KwH: 1956.33 Amount Tendered: ₦100,000.00 6556 0429 4416 9102 4006 Transaction ID: 1131161539491224 Transaction Date/Time: 2021-03-10 17:48:32 Meter No.: 0101160395840 Account No.: 6212920124-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦6,976.74 Energy Cost: ₦93,023.26 KwH: 2042.22 Amount Tendered: ₦100,000.00 2207 5206 2491 4330 5091 Transaction ID: 1375161607691024 Transaction Date/Time: 2021-03-18 15:15:10 Meter No.: 0101160395840 Account No.: 6212920124-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦6,976.74 Energy Cost: ₦93,023.26 KwH: 2042.22 Amount Tendered: ₦100,000.00 4019 9044 9576 7799 4121 Transaction ID: 1569162115917724 Transaction Date/Time: 2021-05-16 10:59:37 Meter No.: 0101160395840 Account No.: 6212920124-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦6,976.74 Energy Cost: ₦93,023.26 KwH: 1956.33 Amount Tendered: ₦100,000.00 0787 4682 8617 4520 8741 Transaction ID: 3473161893533424 Transaction Date/Time: 2021-04-20 17:15:34 Meter No.: 0101160395840 Account No.: 6212920124-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦6,976.74 Energy Cost: ₦93,023.26 KwH: 1956.33 Amount Tendered: ₦100,000.00 4100 9561 3453 5320 4731 Transaction ID: 3843162003370824 Transaction Date/Time: 2021-05-03 10:21:48 Meter No.: 0101160395840 Account No.: 6212920124-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦6,976.74 Energy Cost: ₦93,023.26 KwH: 1956.33 Amount Tendered: ₦100,000.00 3326 2142 8953 9614 6503 Transaction ID: 4065161165032224 Transaction Date/Time: 2021-01-26 09:38:42 Meter No.: 0101160395840 Account No.: 6212920124-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦6,976.74 Energy Cost: ₦93,023.26 KwH: 2042.22 Amount Tendered: ₦100,000.00 1417 6764 4212 8652 3418 Transaction ID: 4129161296086324 Transaction Date/Time: 2021-02-10 13:41:03 Meter No.: 0101160395840 Account No.: 6212920124-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦6,976.74 Energy Cost: ₦93,023.26 KwH: 2042.22 Amount Tendered: ₦100,000.00 5898 2721 5578 9071 4665 Transaction ID: 4986160986161424 Transaction Date/Time: 2021-01-05 16:46:54 Meter No.: 0101160395840 Account No.: 6212920124-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦6,976.74 Energy Cost: ₦93,023.26 KwH: 1956.33 Amount Tendered: ₦100,000.00 1159 2832 7738 2883 2910 Transaction ID: 5374161739207124 Transaction Date/Time: 2021-04-02 20:34:31 Meter No.: 0101160395840 Account No.: 6212920124-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦3,488.37 Energy Cost: ₦46,511.63 KwH: 978.16 Amount Tendered: ₦50,000.00 6609 6086 5052 7765 0171