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Ticket No:
#00016879
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Please kindly send me the VH following meter 54160997745
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
Hello, Find below, ls Token Details Transaction ID: 1011161201064124 Transaction Date/Time: 2021-01-30 13:44:01 Meter No.: 54160997745 Account No.: 477527 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 46.81 Amount Tendered: ₦1,500.00 1969 0627 2486 6583 0049 Transaction ID: 1185162127579424 Transaction Date/Time: 2021-05-17 19:23:14 Meter No.: 54160997745 Account No.: 477527 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 58.49 Amount Tendered: ₦2,000.00 4641 1930 4987 8737 2798 Transaction ID: 2208162132607324 Transaction Date/Time: 2021-05-18 09:21:13 Meter No.: 54160997745 Account No.: 477527 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 29.24 Amount Tendered: ₦1,000.00 3501 0944 2048 9046 3384 Transaction ID: 3494162136043424 Transaction Date/Time: 2021-05-18 18:53:54 Meter No.: 54160997745 Account No.: 477527 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 29.24 Amount Tendered: ₦1,000.00 3957 3614 5624 0437 2555 Transaction ID: 5266161200692524 Transaction Date/Time: 2021-01-30 12:42:05 Meter No.: 54160997745 Account No.: 477527 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 31.21 Amount Tendered: ₦1,000.00 2018 0050 5504 5877 3117 Transaction ID: 6241161380928524 Transaction Date/Time: 2021-02-20 09:21:25 Meter No.: 54160997745 Account No.: 477527 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 31.21 Amount Tendered: ₦1,000.00 2413 8197 9459 3294 1401