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Ticket No:
#00016792
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history 54160909591 Best regards
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Hello, Find below, Transaction Details Token Details Transaction ID: 1336161800163424 Transaction Date/Time: 2021-04-09 21:53:54 Meter No.: 54160909591 Account No.: 418273 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 18.34 Amount Tendered: ₦1,000.00 0413 9691 7390 3275 7456 Transaction ID: 3521161731277524 Transaction Date/Time: 2021-04-01 22:32:55 Meter No.: 54160909591 Account No.: 418273 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 18.34 Amount Tendered: ₦1,000.00 4685 5028 9270 6965 7487 Transaction ID: 5671161556881424 Transaction Date/Time: 2021-03-12 18:06:54 Meter No.: 54160909591 Account No.: 418273 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 55.01 Amount Tendered: ₦3,000.00 1952 3104 7084 8948 5048 Transaction ID: 5810161860598324 Transaction Date/Time: 2021-04-16 21:46:23 Meter No.: 54160909591 Account No.: 418273 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 18.34 Amount Tendered: ₦1,000.00 5035 7682 8688 4042 4254 Transaction ID: 5821161911673224 Transaction Date/Time: 2021-04-22 19:38:52 Meter No.: 54160909591 Account No.: 418273 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦34.88 Energy Cost: ₦465.12 KwH: 9.17 Amount Tendered: ₦500.00 2241 8101 4942 0469 5347 Transaction ID: 6116161869609624 Transaction Date/Time: 2021-04-17 22:48:16 Meter No.: 54160909591 Account No.: 418273 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 18.34 Amount Tendered: ₦1,000.00 6524 6801 4217 5771 4528 Transaction ID: 7203161626960324 Transaction Date/Time: 2021-03-20 20:46:43 Meter No.: 54160909591 Account No.: 418273 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.67 Amount Tendered: ₦2,000.00 2705 1195 0957 6608 3132 Transaction ID: 8360161890505624 Transaction Date/Time: 2021-04-20 08:50:56 Meter No.: 54160909591 Account No.: 418273 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦34.88 Energy Cost: ₦465.12 KwH: 9.17 Amount Tendered: ₦500.00 6704 2927 1290 2392 0560 Transaction ID: 8451161765421024 Transaction Date/Time: 2021-04-05 21:23:30 Meter No.: 54160909591 Account No.: 418273 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 18.34 Amount Tendered: ₦1,000.00 7152 4398 5614 3210 6517 Transaction ID: 9442161904094224 Transaction Date/Time: 2021-04-21 22:35:42 Meter No.: 54160909591 Account No.: 418273 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦34.88 Energy Cost: ₦465.12 KwH: 9.17 Amount Tendered: ₦500.00 1941 1169 2712 9367 2869 Thanks.