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Ticket No:
#00016729
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for KCT number for 0001 0101200090203, 0101200120729, 0101200125777, 0101200098503, 0101200121222, 0101200108534, 0101205005180, Dear IT support, Pls I need the above information Thanks
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Find below, 0101200090203, 1134 7241 3364 7890 4659 6048 0658 4496 7981 1252 0101200120729, 0316 5931 3289 1276 8587 4475 4206 8740 8896 7955 0101200125777, This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101200098503, This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101200121222, 3226 1300 5094 0728 4712 0131 3241 6669 2432 7063 0101200108534, This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101205005180, 0624 3852 1176 9151 3773 6397 7766 5353 0589 2716