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Ticket No:
#00016715
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for KCT tariff index 0001 0101200123061, 0101200127260, 0101190155107, 0101200127310, 0101200060032, 0101200091060, 0101200088397, 0101200127047, 0101200097901, 0101200121321 Dear IT support Good morning all, pls the above information is needed Thanks
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Find below, 0101200123061, 2398 5638 5458 9898 7794 4787 7888 0080 5661 1508 0101200127260, 2425 2900 2925 0342 0379 3154 2531 5185 5447 7074 0101190155107, This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101200127310, This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101200060032, This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101200091060, 0090 1822 0691 7316 8195 6303 4444 6515 3447 2074 0101200088397, 1901 4154 5066 3402 7549 0962 9752 2547 2955 9811 0101200127047, 0142 9432 0642 4911 6705 2914 1611 5769 4944 9427 0101200097901, This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101200121321 3283 3917 0447 6193 0820 2384 2603 8078 0490 4709