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Ticket No:
#00016480
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Please kindly Generate a kct for the following meter numbers 0101200067342 44000328565 0101200067342 0101200094825 44000444354 44000448116 0101170410415 0101200117519 0101190140992 From 02 to 01 and 01 to 02
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Hello, Find below, 0101200067342 6094 9489 2532 3925 4663 2509 5114 7323 3831 7013 44000328565 1986 9712 1273 0673 2311 1976 2962 5872 8057 1333 0101200067342 6094 9489 2532 3925 4663 2509 5114 7323 3831 7013 0101200094825 Wrong meter number or not captured. 44000444354 Wrong meter number or not captured. 44000448116 Wrong meter number or not captured. 0101170410415 0101200117519 4834 4800 8649 0354 8384 5557 1918 3561 3004 5691 0101190140992 From 02 to 01 and 01 to 02 02 To 01 0400 5188 7240 9992 7268 4937 0250 7177 1592 9517 01 To 02 2701 5263 3588 4044 4769 3466 2544 1400 6779 1921 Hello, Find below, 0101170410415 10154715918024121622 48900854239120071867