JED Plc
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Ticket No:
#00016430
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
: Request for kct Please kindly send me the kct for this meter no below 0101200052229 0101200026397 0101200040638 0101200104483 0101185049307 0101190132338 0101200112742
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Find below, 0101200052229 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101200026397 7171 5712 7415 5361 3870 6199 0497 4204 4001 2550 0101200040638 This meter displayed an incomplete token, kindly allow us some time to generate the KCT. 0101200104483 2648 8063 5525 6407 2429 0294 5817 4482 8810 2366 0101185049307 6831 1048 2037 2462 1382 3475 3947 4700 6619 7294 0101190132338 2192 4755 9061 1159 9866 4374 2898 2940 6169 4449 0101200112742 This meter is on 001 on our system, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. Find below the remaining KCT, 0101200040638 51685739554030160925 32817092200829392590