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Ticket No:
#00016378
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Good Morning sir Kindly assist with KCT for the MSNS please 44000345874 1 TO 2 44000389930 1 TO 21 44000312874 1 TO 4 44000364347 1 TO 21 44000339869 1 TO 21 44000340768 1 TO 8 44000352136 1 to 22 0101170155325 1 to 3
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Find below, 44000345874 1 TO 2 4772 4343 5107 6413 0836 1536 9771 1410 4651 7984 44000389930 1 TO 21 5402 5028 9601 7643 2686 5347 1551 6859 4805 1235 44000312874 1 TO 4 0293 5877 3053 7600 9931 4636 5501 6857 6390 9515 44000364347 1 TO 21 5680 3592 3945 2819 2970 4305 1320 4754 6781 4127 44000339869 1 TO 21 0417 7525 4920 4043 7587 0820 1676 0496 8781 9324 44000340768 1 TO 8 0880 2642 6253 4982 6852 4599 0387 7938 7233 9535 44000352136 1 to 22 4110 6307 3539 9843 6636 4734 0981 9943 5876 0775 0101170155325 1 to 3 5082 1632 6269 3998 6222 3749 1884 8033 6055 0320